Terms of service

Overview

This website is operated by Forever Stuffies ("we", "us", "our"), based in Calgary, Alberta, Canada. By visiting our site or purchasing from us, you agree to these Terms of Service.

Online store terms

You must be at least the age of majority in your province, state or country to place an order, or have permission from a parent or guardian. You may not use our products or site for any illegal or unauthorized purpose.

Products and descriptions

We do our best to display products accurately. Many of our plush items are hand-finished, so small differences in size, shape, colour and stitching from the photos are normal. Sizes are approximate. Some items contain small parts or clips and are not suitable for children under 3; collector plush is recommended for ages 14+ where noted.

Pricing and availability

All prices are in Canadian dollars unless shown otherwise. Prices and availability may change without notice. We reserve the right to refuse or cancel any order, including orders with pricing errors or suspected fraud; if we cancel a paid order, you'll receive a full refund.

Shipping, returns and refunds

Shipping is covered by our Shipping Policy, and returns and refunds by our Refund Policy, both of which form part of these Terms.

Accuracy of billing information

You agree to provide current, complete and accurate purchase and account information, including a correct shipping address.

Third-party services

Our store is hosted on Shopify, and orders are fulfilled by third-party partners. We are not responsible for delays caused by carriers or customs.

Limitation of liability

To the extent permitted by law, Forever Stuffies is not liable for any indirect, incidental or consequential damages arising from the use of our site or products. Our total liability for any claim is limited to the amount you paid for the product in question. Nothing in these Terms limits any rights you have under applicable consumer protection law.

Governing law

These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there.

Changes to these Terms

We may update these Terms at any time by posting changes on this page.

Contact

Questions about these Terms? Email customerservice@foreverstuffies.com.